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What's worth paying for in AI?

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7
So much going on in the space. What tools actually add value to the customer? And why?
 
New member
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1
So much going on in the space. What tools actually add value to the customer? And why?
In my opinion, generative content creation tools and customer support bots. These tools are much cheaper than paying humans to do the same type of tasks.
 
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38
So much going on in the space. What tools actually add value to the customer? And why?
Hi, I believe that these methods definitely only help and simplify life

1. Chatbots and Virtual Assistants

Examples: ChatGPT, IBM Watson Assistant
  • Why: They offer 24/7 support, quick responses, and consistent information, making it easier for customers to get help anytime.

2. AI-Powered CRM Systems

Examples: Salesforce Einstein, HubSpot
  • Why: They personalize customer experiences, predict behaviors, and automate routine tasks, freeing up time for more important interactions.

3. Recommendation Engines

Examples: Amazon Personalize, Netflix Recommendations
  • Why: They suggest products or content you’ll love, keeping you engaged and boosting sales through smart suggestions.

4. Sentiment Analysis Tools

Examples: Lexalytics, MonkeyLearn
  • Why: They analyze feedback to understand customer feelings, helping businesses improve and manage potential issues early.

5. AI-Powered Marketing Automation

Examples: Marketo, HubSpot
  • Why: They create targeted campaigns, score leads, and automate tasks, making marketing more effective and efficient.

6. AI-Driven Analytics Platforms

Examples: Tableau, Power BI
  • Why: They turn complex data into easy-to-understand visuals, providing deep insights and helping with strategic planning.
 
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30
Usually very specific use cases of AI applied to verticals or specific niches. These means the applicatino of AI has been thought through, there's real business logic there expressed through the interface or through the prompting.

There's a lot of ChatGPT wrapper companies out there. Some make money. Others don't!
 
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