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Can I train an AI model with SaaS instructions for interactive customer support?

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Can I leverage all the SaaS instructions to train an AI for first-level customer support at 98% reliability? Seeking advice and suggestions on creating an adaptable interface for evolving platform changes.
 
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Sure, you can leverage SaaS tools for AI in first-level customer support, but hitting 98% reliability is ambitious. Start with a robust training set and consider ongoing updates for evolving platforms. Focus on user feedback to fine-tune the system. What SaaS options are you currently considering?
 
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You can certainly train AI to work as customer support. In fact, I see a lot of websites already using AI-powered chatbot as support. I have used their services multiple times and I am impressed with their ability to respond quickly and also solve problems.
 
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Yes of course, you can train an AI model with SaaS instructions for interactive customer support because that's what the learning program is designed for. Once the programming is coded right, all the instructions it needs to work as a customer services representative will be available for it to work with.
 
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I have had a chat with some AI chat bots. They are quite good but their responses are limited as there are some questions which they can't answer because they haven't been programmed to do so. With how AI program development have come up so far today, they have been built to serve as a better and interactive customers service representative.
 
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You can certainly train AI to work as customer support. In fact, I see a lot of websites already using AI-powered chatbot as support. I have used their services multiple times and I am impressed with their ability to respond quickly and also solve problems.
Websites without AI-powered chatbot as support will keep losing customers who want immediate response. There are impatient customers, they need someone to reply them when they access the website. This is why AI plays a good role in businesses.
 
Active member
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211
You can certainly train AI to work as customer support. In fact, I see a lot of websites already using AI-powered chatbot as support. I have used their services multiple times and I am impressed with their ability to respond quickly and also solve problems.
With AI working as a customer services agent programme, it's very easy for one coded program to attend to many people at once. It reduces the manpower needed for such work. This is why some people are already losing their jobs AI programs today.
 
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The problem I have with some AI program designed to work as customer service agents is that their programmers never feed them with enough data to make their communication with chatting customers holistic. Some of them doesn't have the right responses to customers inquiries.
 
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The problem I have with some AI program designed to work as customer service agents is that their programmers never feed them with enough data to make their communication with chatting customers holistic. Some of them doesn't have the right responses to customers inquiries.
Yes, this is very true and that's why steps are being taken now to upgrade how AI programs are coded. Now, AI programs are being coded and trained to be very good in real-time learning process. This will help them adapt to questions customers have for them when they are making inquiries.
 
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