Claude pro does not allow upload of documents

[jeff3069]

Hello All,
I registered to Claude pro, intending to upload PDF text documents.
All my files are smaller then 30MB, yet claude does not let me upload even a single 2.2MB Doc.
When trying to upload this 2.2MB PDF, claude gives the following message:
//Conversation is 39% over the length limit. Try replacing the attached file with smaller excerpts. //

I tried the support chat but it did not resolve the problem

If anybody here knows how to resolve this, I will be very happy.

Thanks.
J

 

[jeff3069]

These 2 documents together are ~15MB

 

[Ritesh]

Claude hallucinates a lot since last month, I have switched to Perplexity.

 

[bob.head]

Have you found any resolution for this document size ? Or its still the same?

 

[sharonmsom]

The real reason you're having trouble uploading your PDF to Claude Pro:


👉 The problem is not the file size in MB — it’s the amount of text inside the file.
Claude measures tokens (words, characters) — not megabytes (MB).
Even a 2.2MB PDF can contain hundreds of thousands of words, which overloads the conversation limit! ⚡📄

---

✅ Here's how you can solve it:​

1. Split the PDF into smaller parts 📄✂️
   Use free online tools to break your PDF into sections (like 5–10 pages each).
   Then upload each part separately.
2. Copy and paste only small excerpts 📋
   Open the PDF, select just 2–3 pages worth of text, and paste it manually into Claude — instead of uploading the whole file.
3. Remove unnecessary parts 🗑️
   If your PDF has covers, tables, indexes, or blank pages, delete them to reduce the text load before uploading.

---

🎯 Quick Action Plan:​

• Open your PDF.
• Save or extract only 5–10 pages at a time into a new mini-PDF.
• Upload those smaller files to Claude Pro one by one.
  (Or simply copy smaller chunks of text manually.)

 

[Cloudblast]

Very annoying to deal with Claude's limits.. for files & general activity I use ChatGPT.

 

[chenddkson]

That's frustrating! Have you tried converting the PDF to text first?