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Claude pro does not allow upload of documents

J

jeff3069

New member
Messages
2
Hello All,
I registered to Claude pro, intending to upload PDF text documents.
All my files are smaller then 30MB, yet claude does not let me upload even a single 2.2MB Doc.
When trying to upload this 2.2MB PDF, claude gives the following message:
//Conversation is 39% over the length limit. Try replacing the attached file with smaller excerpts. //

I tried the support chat but it did not resolve the problem

If anybody here knows how to resolve this, I will be very happy.

Thanks.
J
 
S

sharonmsom

New member
Messages
13
The real reason you're having trouble uploading your PDF to Claude Pro:


👉 The problem is not the file size in MB — it’s the amount of text inside the file.
Claude measures tokens (words, characters) — not megabytes (MB).
Even a 2.2MB PDF can contain hundreds of thousands of words, which overloads the conversation limit! ⚡📄



✅ Here's how you can solve it:​


  1. Split the PDF into smaller parts 📄✂️
    Use free online tools to break your PDF into sections (like 5–10 pages each).
    Then upload each part separately.
  2. Copy and paste only small excerpts 📋
    Open the PDF, select just 2–3 pages worth of text, and paste it manually into Claude — instead of uploading the whole file.
  3. Remove unnecessary parts 🗑️
    If your PDF has covers, tables, indexes, or blank pages, delete them to reduce the text load before uploading.


🎯 Quick Action Plan:​


  • Open your PDF.
  • Save or extract only 5–10 pages at a time into a new mini-PDF.
  • Upload those smaller files to Claude Pro one by one.
    (Or simply copy smaller chunks of text manually.)
 
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